engagement rails · whatsapp × email × sms · since 2026

Turn WhatsApp,
SMS and email
into revenue.

Engage plugs into your product and makes every user reachable — Meta-approved WhatsApp campaigns, two-way conversations, email and SMS, with consent and billing handled end to end. Measured on replies, not sends.

Your own WhatsApp number, verified with Meta and onboarded by us — not a shared inbox or an unofficial gateway.

A customer reading a message from a business on her phone
MetaVerified Tech Provider/Business Platform/POPIA-ready/Built in South Africa

01/campaigns

Reach your whole base. Properly.

  • ✓Meta-approved templates with tappable buttons — built in a fill-in-the-blanks editor anyone can use
  • ✓Personalised per person: names fill themselves, no spreadsheets
  • ✓Opt-outs and unreachable contacts excluded automatically, every send
  • ✓Live results: delivered, read, replied — percentages, not guesswork
TEMPLATE→APPROVE→SEND→CONVERT

Winter sale — 30% off

whatsapp · started 09:12

LIVE
SENT15,204
DELIVERED14,900
READ11,622
REPLIED3,112

Consent gate

1,284opted out

excluded before the send — never billed

A customer reading a campaign message on her phone
YYour Store

Winter sale — 30% off

Hi Thabo! Your size is back in stock.

Shop the sale

Do you have it in navy?

winter_sale_2026

APPROVED

meta review · 2h 14m

Channels

WhatsAppACTIVE

SMSACTIVE

EmailACTIVE

Statement · live

R15,556.40

month to date · excl. VAT

The Engage console, with example data.

A customer reacting to a reply on her phone

02/conversations

Campaigns start it. Conversations close it.

  • ✓Every reply opens a 24-hour window where you can answer in free text — no template needed
  • ✓Chat lives inside your product, on the user’s profile, where your team already works
  • ✓Quick-reply buttons turn broadcasts into two-way conversations
  • ✓STOP handling and consent updates flow back automatically
CAMPAIGN→REPLY→CHAT→CONVERT

03/billing

Watch the invoice write itself.

  • ✓Flat rand rates per message category — published on your rate card, in the product
  • ✓Statement accrues live as campaigns run; month end just freezes it
  • ✓Utility messages cheap, marketing priced honestly, every rate published
  • ✓No pass-through arithmetic, no exchange-rate pain, no surprise line items
SEND→METER→STATEMENT→INVOICE

Statement · live

accruing

WhatsApp — marketing messagesR12,480.00

WhatsApp — utility messagesR1,556.00

Email messagesR1,520.40

Month to dateR15,556.40

04/one api

Your platform plugs in, in days.

Sync contacts and consent, launch campaigns, read live reports, build chat into your own UI — everything the console does, your product can do through the API. Webhooks push replies and delivery events back the moment they happen.

# Launch a campaign from your backend

POST /api/v1/campaigns

{

"channel": "whatsapp",

"message": { "type": "template", "name": "bursary_deadline" },

"audience": { "segmentId": "matrics_2026" },

"start": true

}

# → consent gate applied, sends metered, report live

05/pricing

Published rates. In rands.

One monthly platform fee, then a flat rand rate per message — the same rate card the console meters against. Meta bills in dollars and the rate moves daily; we carry that so your invoice does not move because the rand did.

BASE FEE→PER MESSAGE→REPLIES FREE
See the full rate card →

From

R950

per month + usage, excl. VAT · by contacts

Subject to Meta price changes and exchange-rate movements

Free for 30 days · no card

WhatsApp marketingR1.00

WhatsApp utility / authR0.50

SMSR0.30

EmailR0.10

RepliesFree

The next message your users get
could be from you.

Engage runs as a managed service — we set up your channels, get your templates approved, and your team ships campaigns from day one.